// BRUHN FREEMAN  SYSTEMS OPERATIONAL CUSTOM IVR • VOICE VERIFICATION • PROCESS AUTOMATION • CRM PORTALS • API INTEGRATION // NEW YORK STATE, USA  --:-- EST PHONE TESTER — KNOW HOW YOU SOUND — TRY IT NOW // BRUHN FREEMAN  SYSTEMS OPERATIONAL CUSTOM IVR • VOICE VERIFICATION • PROCESS AUTOMATION • CRM PORTALS • API INTEGRATION // NEW YORK STATE, USA  --:-- EST PHONE TESTER — KNOW HOW YOU SOUND — TRY IT NOW
Custom Engineered Digital Solutions — New York

Precision Engineered Software

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Years Engineering
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Projects Delivered
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Custom Built
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Uptime Commitment
Core Capabilities

What We Build

Every system we deliver is purpose-built for your exact workflow. No generic platforms. No compromises.

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IVR & Voice Systems
Interactive voice response built from scratch. Custom call flows, speech recognition, DTMF menus, and Twilio integration tailored to how your business actually answers the phone.
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Verification Systems
Multi-factor identity verification via SMS, voice call, and email. Custom workflows built around your compliance requirements and the experience your customers deserve.
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Process Automation
Eliminate costly manual workflows. We build automation pipelines that connect your existing tools, cut overhead, and let your team focus on high-value work.
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👥
Customer Management
Bespoke CRM and client portals that mirror the way your business actually runs — not the other way around. For SMBs who have outgrown generic SaaS platforms.
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API & Integration
Seamless connections between platforms your team already uses. From REST APIs to webhook orchestration — making disparate systems talk to each other cleanly.
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🎙️
Voice & Device QA
Know how you actually sound to the other party. Phone Tester analyzes your call quality, mic clarity, and network stability from the listener's exact perspective.
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Bruhn Freeman · New York · Est. 2012
Where Engineering Meets Innovation
Case Studies

Selected Work

Systems built for real businesses solving real operational problems. Click any project for a full summary.

Featured Project

Phone Tester — Voice Quality Analysis Platform

A proprietary platform that evaluates how clearly a caller's voice is received by the other party. Twilio voice webhooks, speech recognition, and verification logic answer the question every remote worker should be asking: "Do I sound clear?"

Node.jsTwilio VoiceMongoDBExpressSpeech-to-TextDocker
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[ PROJECT SCREENSHOT ] Replace div with <img> tag
IVR System

Multi-Line IVR for Regional HVAC Company

Custom IVR handling 300+ daily calls. Automated dispatch routing, on-call scheduling integration, and emergency escalation trees — replacing a $600/mo third-party service entirely.

TwilioNode.jsSMS AlertsScheduling API
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Custom CRM

Client Management Portal for Law Office

Secure, role-based client portal with document management, appointment scheduling, and automated invoice reminders. Self-hosted with full data ownership for the firm.

ReactPostgreSQLEmail AutomationRole Auth
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phonetester_session.log
// Session: 2026-02-26 09:14 EST
 
register --email [email protected]
  → Verification email sent ✓
  → Email link confirmed ✓
  → Account active ✓
 
generate-codes
  → ALPHA FOXTROT DELTA BRAVO ECHO
  → Code email dispatched ✓
 
await-call +1-800-XXX-XXXX
  → Incoming call detected ✓
  → Recording: ACTIVE
 
analyze audio_stream...
  → Matching phonemes...
 
  ✓ VERIFICATION SUCCESSFUL
  ✓ Speech clarity: HIGH
  ✓ Score: 97 / 100
Phone Tester by Bruhn Freeman

Hear Yourself Clearly

You know how everyone else sounds on a call. But do you know how you sound? Phone Tester puts your device, microphone, and network on trial — from the listener's perspective.

  • ✓
    Register and verify your account in under 2 minutes via email link
  • ✓
    Receive 5 NATO phonetic code words by email — read them aloud when we call
  • ✓
    Our system compares what you said vs. what was actually received
  • ✓
    Instant pass/fail — know if your headset, mic, or network is failing you
  • ✓
    Two attempts allowed — objective, repeatable, fast
Project Highlights

More Solutions

More systems engineered for real operational needs across multiple industries.

// PROJECT 004
SMS Blast & Campaign System
Bulk SMS campaign manager with opt-in/opt-out compliance, delivery reporting, and scheduled sends for a real estate firm reaching 4,000+ contacts.
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// PROJECT 005
Automated Dispatch & Ticketing
End-to-end service ticket automation — creation, assignment, status tracking, and customer notification without any manual input for a field services contractor.
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// PROJECT 006
Employee Onboarding Portal
Automated onboarding — document collection, form routing, HR integration, and day-one access provisioning for a 200-person SMB.
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// PROJECT 007
Multi-Platform API Gateway
Unified gateway connecting QuickBooks, Salesforce, and a legacy ERP — giving a wholesale distributor one source of truth for inventory and billing.
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// PROJECT 008
Automated Voice Survey System
Outbound voice survey engine for a healthcare provider — calls 500+ patients post-appointment and aggregates responses to a live dashboard.
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// PROJECT 009
Document Generation Automation
Auto-generated contracts and proposals triggered by CRM events — cutting document prep time by 85% for a financial services firm.
Read Summary →
How We Work

Our Process

01
Discovery
We map your actual workflow — not an idealized version. Deep dive before a single line of code is written.
02
Architecture
System design tailored to your scale, budget, and growth path. Every technical decision explained in plain language.
03
Build & Test
Iterative development with you in the loop at every milestone. Working software early and often — not at the end.
04
Deploy & Support
Live deployment with full documentation and training. Ongoing maintenance and monitoring options available.
Get In Touch

Start a Project

Have a problem that needs a custom solution? Let's talk about what you need built.

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// Location
New York State, USA
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// Business Type
Sole Proprietorship — Custom Software Engineering
⏱
// Response Time
Within 24 business hours
// Support Line
1-877-836-9445
Mon–Fri  9:00am – 5:00pm EST